If we ask for the item to be returned to us, then will payįor the cost of the return via a pre-paid label.Īrrange a return please contact us at we willīe more than happy to arrange this for you. Possible, either by sending a replacement item to you or refunding yourĪccount. Your item has arrived damaged or is faulty, we will make this right as soon as Our mistake! You can return the item to us within 14 days upon receiving it for Please note that DVDs,īlu-rays, and 4Ks that have been opened or have had their shrink-wrap removed
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The item being received to you for a full refund. You are unhappy with your purchase you can return it to us within 14 days of To us, please email us directly at have received my item, but now I ReturnsĪt we want you to be 100% happy with your purchase, and we'll doĮverything we can to make sure you are. Will send you an email to let you know when each item is on its way. Items that are ordered on the same day may arrive to you on different days. Your order does not arrive within 14 days please contact us so that we can If in doubt please contact our customer service team at or 1-88 Monday to Friday 9:00am - 7:00pm EST. We deliver to the United States and US territories. Due to the variability of transportation, Package Services and UPS Mail Innovations packages may take up to two to five weeks to reach Hawaii, Alaska, Puerto Rico and any U.S. may be affected by the limited availability of transportation. The timeliness of service to destinations outside the contiguous U.S.Order in 1 day. This service is only available on orders placed Monday through Thursday Standard Shipping - you will receive your order in 7-10 days.
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On your method of shipping, your timing will vary. Soon as your order is shipped from our warehouse you will be sent an email to Issues with your delivery, please contact us at on 1-88 Monday to Friday 9:00am - 7:00pm EST. Orders placed after 12:00pm EST on Friday will be sent on the following Monday.
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Items ordered after 12:00pm EST will be sent on the following day. Orders shipped after December 15 th via Standard Delivery may arrive after Christmas.Īll items ordered before 12:00pm EST will be sent the same day. The last recommended order date to arrive prior to Christmas for Standard Shipping is December 15 th. Last Recommended Order Date to arrive before Christmas